Content tagged with "Public Administration"

BärGPT launches as a new AI assistant for Berlin's state administration. While we receive very positive feedback from employees, there are also critical voices in public discourse: Why a custom development when solutions from other federal states already exist? A perspective by Ingo Hinterding, Head of Development at CityLAB Berlin.

With BärGPT, a new AI assistant for the Berlin state administration launched on 25 November 2025, developed by CityLAB Berlin in close cooperation with the Senate Chancellery. The goal: to support administrative staff in their daily work with smart AI features and to make routine tasks more efficient.

Generated entirely by a large language model using the Deep Research method, this paper examines how AI is reshaping public administration through 2026. It offers a comprehensive analysis of digital transformation at the micro, meso, and macro levels, explores evolving regulatory frameworks, and presents global case studies—from Berlin’s digital initiatives to international trends.